Blog

The Value of Education in Research and Human Factors

One of the strengths of the UX industry is the diversity of the people in the field. This diversity ensures variety in the perspectives UX professionals contribute to the design of a product. Read More »

So, You Want to Do User Research: Characteristics of Great Researchers

One of the best things about user research is that anyone can do it. On the other hand, it takes real commitment and a lot of personal development to do user research well. Read More »

Navigation Usability Study – A Success Story

In the beginning of 2010, Metric Lab conducted a study on a new navigation feature for Microsoft’s Bing™ for mobile app. The study sought to understand how people interact with navigation systems while driving an automobile. Read More »

Enhancing User Research with Emerging Technology

As technology evolves and new gadgets and electronics emerge in the marketplace, our options for the use of technology in conducting our user research continue to expand. Read More »

Dealing with Risky and Safe Assumptions

This article was first published on uxmatters.com

One of the most important aspects of product development is the process of predicting the behavior of a product’s intended users. I’ve participated in ideation sessions with companies where designers, user researchers, and engineers were making major Read More »