Design Research

Taming the Elephant in the Room: Brand Perception and Bias

Feb 8, 2010

I’ve been a bit of a pizza snob ever since my first job making pizza at the age of 15. I’ve always had a pretty low opinion of Domino’s Pizza®, so I was very impressed when I saw Domino’s recent efforts to reinvent both their pizza and their brand identity by tackling their problems head on. Read More »

Research Logistics: A Crash Course for Designers and Stakeholders

Dec 24, 2009

With more companies today putting a stronger emphasis on gaining a deeper understanding of their customer, it’s not unusual for us to be called in for a project to find that our clients don’t have a lot of experience with research and don’t know what to expect. Read More »

What designers and researchers can learn from hostage negotiators

Dec 1, 2009

It’s 2 a.m., and a call comes across the radio that a young man with a gun has barricaded himself and his mother in his home. No shots have been fired, and little communication has been established between the man and police officers outside. Read More »

Design Research with Method Inc. at AIGA SF – D. Talks

Jul 20, 2009


We had the opportunity recently to witness a presentation on the role of in design from Method, a Brand Experience Agency in San Francisco. Read More »